Can you help at my address in Andover?+
We cover Andover and the surrounding service areas shown on this page. Send your postcode so we can confirm coverage, access and the next available visit.
How does the 20% first-job offer work?+
New customers receive 20% off labour on their first drainage job with Drain Engineers. Materials are excluded. Your call-out is still free. We confirm the work, discount and total price before you go ahead.
What does your 20-year guarantee cover?+
Our 20-year guarantee covers remedial repairs, relining and excavation. Ask our team for the guarantee details for your work before it starts.
Is there really no call-out charge?+
Yes. There is no charge simply for attending. A free CCTV drain inspection is included with drain unblocking. The unblocking work and any other agreed work are chargeable, with the costs explained before you go ahead.
When is the CCTV drain inspection free?+
A free CCTV drain inspection is included when you book drain unblocking with us. We use a camera to look inside your drains and check their condition. Tell us about the problem when booking and we’ll explain what is included. If you need a separate CCTV survey or a written report, ask us for the scope and price before booking.
Already have a quote?+
Share it with us before booking. Our price-beat promise covers the same drainage work. We compare the scope and confirm your price before work begins.
How do I arrange a visit?+
Call 01264 748 779 or email office@drainengineers.co.uk with your postcode and a description of the problem. We’ll confirm availability and the next step. Your visit is booked only once the details have been agreed.